Learn Carpentry Every order with its stage, its delivery date and what the customer still owes.
Last updated: 7 November 2026 · 11 chapters · 12 steps · The Carpentry page →
Pick up where you left off: Resume ▶
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0:00 Opening the account and creating the workshop 2:48 Home 4:48 Workshop settings 6:49 New order 9:28 Orders list 10:59 Order page and stages 12:38 Measurements, wood, fabric and colour 14:34 Design and customer approval 16:25 Materials, labour and order profit 18:20 Deposit, payments, delivery and debt 20:30 Showroom and shop page
Settings, team, printing, subscription and everything in More are shared by every business type and have one detailed video →
Step by step Press any step (or scroll) and the phone shows its screen.
1 Home and the bottom barNew This is your home screen: a summary of your day. The bar at the bottom moves you between the sections of your shop, and «More» at its end opens everything else. 2 Orders with measurementsNew Each order has its measurements, materials, price, deposit and stages from measuring to delivery. You add design photos and the customer approves them before you start building. 3 Your first orderNew Let's record your first order now. Type the customer's name, the type of piece, its measurements and price, and the deposit you took if any. 4 The galleryNew Your gallery collects photos of your work with rough prices. Customers choose from it, and on your shop page they see your work before they visit you. 5 Deposit and creditNew The deposit shows the order is serious, and you set its percentage in Settings. The balance shows on the order, and if it's delivered before it's paid it's recorded as credit in the customer's book. 6 Credit and the credit limitNew This is the credit book: who owes how much, and their last movement. The owner sets a limit for each customer; Rafeeq warns you as they near it, and past the limit a credit sale needs approval. 7 The cash drawer and closing itNew Open the drawer in the morning with the change in it, and close it at night by counting what's inside. Rafeeq compares your count to what it should be and shows the difference. 8 Staff and permissionsNew From here you add a staff member by inviting their phone number, and choose what they can see and do. A new staff member has no permissions by default, and you grant what you want. 9 Your shop page and its linkNew Your shop has a web page that customers open from a link. Pick the link name, share it on WhatsApp and your accounts, and customer orders will arrive straight in the app. 10 Payment methodsNew Choose how customers pay on your shop page: ShamCash, cash on delivery, or credit. You decide what's offered, and you confirm every payment before it counts. 11 Backup and devicesNew Your data is saved on our server automatically, so it isn't lost if your phone is. «Sync now» uploads anything pending, and below it you see the devices on your account and can remove an old one. 12 Your plan and voucher codeNew Here is your current plan with its devices, staff and AI points. If you have an activation or discount code and the code box is open for your account, you'll find it lower down on this page; you can upgrade whenever you need. A screenshot taken automatically from the app
On a computer or in the browser If your phone is not at hand, open Rafeeq Business in the browser and sign in with the same number: the same cashier and the same steps.