Your subscribers, their connection state, signal strength and tower, and open problems on your network.
12 chapters · 5 steps
Pick up where you left off:
Step by step
Press any step (or scroll) and the phone shows its screen.
A screenshot taken automatically from the app
Common questions
How do I bill subscribers monthly?
Set the monthly billing day in Settings and Rafeeq issues an invoice for each subscriber on their day. When they pay, you record a «Payment» on their account.
What do I do with a subscriber who is late paying?
After a grace period you set, Rafeeq reminds you, then suggests slowing their speed, and finally cutting the line if you've turned that on. You carry it out with a tap, and it never cuts anything by itself.
Can I ask Rafeeq about my network?
Yes, from the «Network assistant» ask things like: who is most overdue? how many subscribers are on each tower? It answers from your network's data, and it only reads and never changes anything.
On a computer or in the browserIf your phone is not at hand, open Rafeeq Business in the browser and sign in with the same number: the same cashier and the same steps.
