Rafeeq Business · Internet provider

Your network inyour pocket

Your subscribers, their connection state, signal strength and tower, and open problems on your network.

14 days free · Every feature open · works offline

Built for Internet provider.

Not a generic accounting program. Every screen is made for what happens in this business every day.

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Subscribers

Here are your network's subscribers with each one's plan, status and balance. Open a subscriber to invoice them, record a payment, or suspend or slow their line if they're late.

Subscribers
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Your first subscriber

Let's add your first subscriber now. Type their name and phone, then pick their plan. If you haven't added a plan yet, tap «Add first plan» here and create it, then pick the tower and billing day.

Your first subscriber
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The network and map

Here are your towers on the map with each one's subscriber count, cost and profit. You also see your main line's capacity against what you've sold, and Rafeeq warns you if you've oversold it.

The network and map
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Issues and tickets

Every complaint or sign-up request becomes a ticket here. Assign a technician to it and follow it until they close it after the fix, and each subscriber keeps a record of their problems.

Issues and tickets

Everything, in one video.

12 chapters; jump to any of them.

Try it 14 days. Free.

Every feature open. Then pick the plan that suits you, or carry on with the free one.

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Common questions about Internet provider

How do I bill subscribers monthly?

Set the monthly billing day in Settings and Rafeeq issues an invoice for each subscriber on their day. When they pay, you record a «Payment» on their account.

What do I do with a subscriber who is late paying?

After a grace period you set, Rafeeq reminds you, then suggests slowing their speed, and finally cutting the line if you've turned that on. You carry it out with a tap, and it never cuts anything by itself.

Can I ask Rafeeq about my network?

Yes, from the «Network assistant» ask things like: who is most overdue? how many subscribers are on each tower? It answers from your network's data, and it only reads and never changes anything.

Does it work offline?

Yes. Sell and record debts with no network; everything syncs by itself when it returns.

Is my data safe?

Your data is yours: no ads and no data selling. The privacy page explains what we collect and for how long, and you can delete your account at any time.

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